Terms of service


Last updated: [10/01/2026]

Welcome to BOTA. These Terms of Service (“Terms”) govern your use of our website and any purchases made through our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use our services.

1. About Us

BOTA is an Australian brand creating thoughtfully designed nappy bags, backpacks, and accessories for fathers and families — supporting everyday life with purpose, function, and style.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian.

3. Products & Orders

All products are subject to availability.

We reserve the right to:

  • Limit quantities per order

  • Refuse or cancel any order

  • Correct errors in pricing, descriptions, or availability

Orders are only confirmed once payment has been successfully processed and you receive an order confirmation.

4. Pricing & Payments

  • All prices are listed in AUD, unless stated otherwise.

  • Prices may change without notice.

  • Payments are processed securely through Shopify’s supported payment providers.

5. Shipping & Delivery

We aim to process orders promptly. Delivery timeframes provided are estimates only and may vary due to carrier delays or circumstances beyond our control.

BOTA is not responsible for delays caused by postal services, customs, weather events, or other external factors.

Please refer to our Shipping Policy for full details.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are handled in accordance with our Return Policy.

Items must meet eligibility requirements outlined in that policy to qualify.

7. Product Use & Care

Our products are designed for everyday use. Normal wear and tear, accidental damage, misuse, or improper care is not considered a manufacturing defect.

8. Intellectual Property

All content on this website, including:

  • Brand name (BOTA)

  • Logos and designs

  • Product images

  • Text and graphics

is the property of BOTA and may not be copied, reproduced, or used without written permission.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Interfere with site functionality or security

  • Copy or exploit our content or brand

  • Submit false or fraudulent information

10. Consumer Rights (Australia)

Nothing in these Terms excludes your rights under Australian Consumer Law.

You are entitled to a replacement or refund for major failures and compensation for any other reasonably foreseeable loss or damage.

11. Limitation of Liability

To the fullest extent permitted by law, BOTA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability is limited to the amount paid for the product purchased.

12. Indemnification

You agree to indemnify and hold harmless BOTA from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

13. Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are violated.

14. Governing Law

These Terms are governed by the laws of Australia.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Us

For questions about these Terms, contact:

📧 botacollective@gmail.com