Shipping policy

We offer free standard shipping on all orders within Australia.

Processing Time
Orders are processed within 1–2 business days (excluding weekends and public holidays).

Delivery Time
Once dispatched, delivery typically takes:

• 2–5 business days for metropolitan areas

• 3–7 business days for regional or remote areas

Courier Services
We ship using trusted carriers such as Australia Post and Sendle. Tracking details will be provided via email once your order has been dispatched.

Order Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility.

Delivery Delays
While we aim to deliver within the timeframes above, occasional delays may occur due to carrier issues, weather conditions, or peak periods.

Address Accuracy
Please ensure your delivery address is correct at checkout. BOTA is not responsible for orders delivered to incorrectly provided addresses.

If you have any questions about your delivery, feel free to contact us at any time.